“Leaders
are born not made.” I disagree. While I believe that there are some people who
are naturally more charismatic because of their personality I think all people
have the ability to be leaders. Anyone who is willing to learn the skills they can
be an effective leader.
To
be a leader an individual must be willing to take on the responsibility. Being
a leader is more than about oneself. It is about the group, it is about the
organization needs, it is about the project, etc. Keeping the responsibility of
being a leader in the forefront of one’s mind is important.
A
leader must be a good listener. A leader doesn't just tell people what to do. A leader listens to the needs of the people who are working for or with the
leader. Active listening facilitates communication among parties. It is
important to have a common understanding of the goal in order to move projects
and organizations forward.
Leaders
are not focused on titles or notoriety. They want to ensure the job is done and
successful. This reminds me of a picture I saw not too long ago. There were two
depictions side by side, one of a boss sitting at a desk being pulled by
workers, then a picture of a leader pulling with the other people and the desk
did not have anyone sitting on it. The leader rolls up her/his sleeves to do
the work necessary to move forward.
Leaders
are able to deal with criticism and put it in perspective. Leaders know that
not everyone is going to agree with you. They know that people will question
and challenge what you are trying to do. Being able to manage these attempts in
a professional and productive way is important. Leaders can’t get caught up in
the emotions of other people. If a leader engages with critics and fights back
it can make the leader look back. This is not to say that the leader should not
address critics, or any concerns or questions that arise from the criticism.
But, the responses must be professional and free of emotion in order to be
effective and for the leader not to lose face or ground.
Leaders
have to be cheerleaders. Sometimes change is not exciting. People may meet the
change or project with hesitation. To get people on board leaders need to be in
tuned with the mood of the group. When the leader notices that people need a
pick me up or need to be reminded of the positive outcomes of the change the
leader should address it right away. When appropriate allow the members of the team
to get out their concerns or fears and then list the positives. Ask these
individuals what they need to feel better about the change, and as best as
possible make accommodations.
Another
important skill required of leaders is the ability to manage conflict. There
are time that within the organization or within stakeholders conflict will arise.
Leaders need to mediate the conflict in order to progress. If the leader can’t
manage the conflict, s/he must find the appropriate resources to manage the
situation to not take away from the work at hand.
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